Frequently Asked Questions — Practitioner Guide
This guide answers the most common questions from holistic health practitioners interested in listing their practice on Santa Fe Healthy. If you don’t find the answer you need here, please don’t hesitate to reach out through our Contact page.
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What is Santa Fe Healthy?
Santa Fe Healthy is a curated online directory connecting Santa Fe residents with local holistic health practitioners. Whether you offer acupuncture, massage therapy, naturopathic medicine, yoga instruction, or any other wellness modality, our directory helps you get discovered by people actively seeking your services.
Who can list their practice on Santa Fe Healthy?
Any licensed, certified, or professionally trained holistic health practitioner based in or serving the greater Santa Fe, New Mexico area is welcome to apply for a listing. This includes — but is not limited to — acupuncturists, chiropractors, massage therapists, naturopaths, herbalists, energy healers, yoga and meditation teachers, nutritionists, and mental health counselors with an integrative focus.
How do I create a listing?
Click the “Add Your Listing” button on our website and choose the membership plan that fits your needs. You’ll be guided through setting up your profile, entering your practice details, and completing payment. Your listing will appear in the directory once it has been reviewed and approved.
Membership Plans
What membership plans are available?
Santa Fe Healthy offers three membership tiers — Basic, Silver, and Gold — designed to fit practitioners at different stages of growth and with different visibility goals.
What’s included in the Basic plan?
The Basic plan is free and gives you a foundational presence in the directory. It includes a personalized profile with your name, a description of your services, 1 photo, 1 category listing, your location, and contact information.
What does the Silver plan add?
Silver membership significantly expands your profile. In addition to everything in Basic, you receive 3 photos and 1 video, listings in up to 3 categories, social media links (Facebook, Instagram, Twitter/X, and YouTube), a location map, and enhanced contact information. Silver is a great fit for practitioners who want a more complete and polished profile.
What makes Gold membership different?
Gold is our top tier and includes everything in Silver, plus meaningful upgrades: 10 photos and 1 video, listings in up to 10 categories, and two exclusive Gold-only benefits. First, Gold members are automatically designated as Featured Members, which means your listing receives favored placement in search results and category pages — putting you in front of more prospective clients. Second, Gold members can post business-related articles in Healthy Times, our practitioner blog, up to 3 times per year. Gold is ideal for practitioners who want maximum visibility and the ability to establish thought leadership in the Santa Fe wellness community.
What does ‘Featured Member’ status mean?
Featured Member status is automatically granted to all Gold members. It means your listing is given priority placement at the top of relevant search results and category pages on Santa Fe Healthy, as well as a Featured Member presence on our homepage. This ensures you’re seen first by visitors actively searching for practitioners in your field.
Can I upgrade my plan after I sign up?
Yes. You can upgrade from Basic to Silver or Gold, or from Silver to Gold, at any time from your account dashboard. Your new benefits take effect immediately.
Is there a contract or long-term commitment?
The Basic plan is free with no commitment required. Paid plans (Silver and Gold) are billed on a recurring basis — monthly or annually — and can be cancelled at any time. Your listing remains active through the end of your current billing period.
Your Listing Profile
What information should I include in my listing?
The more complete your profile, the better it will perform in our directory. We recommend including a professional photo, a clear description of your practice and the modalities you offer, your location and service area, contact details, website and social media links, and any relevant certifications or credentials.
Can I edit my listing after it goes live?
Yes. You can log in to your account and update your listing information at any time. Changes are reflected in the directory promptly after saving.
How does Santa Fe Healthy handle my contact information?
Your contact details are displayed on your public listing so that prospective clients can reach you directly. We do not sell or share your personal information with third parties. Please refer to our Privacy Policy for full details.
Visibility & Search
How do clients find my listing?
Visitors to Santa Fe Healthy can browse by category (e.g., Acupuncture, Massage, Nutrition), search by keyword, or filter by location. Your listing appears in all relevant categories based on the services you list on your profile.
What determines the order listings appear in search results?
Listings are ranked by membership tier. Gold members — who hold Featured Member status — appear prominently at the top of category and search result pages, as well as on the homepage. Silver and Basic members are displayed below, in a consistent rotation to give all members fair exposure.
Does Santa Fe Healthy appear in Google search results?
Yes. Our directory is built with search engine visibility in mind. Individual listing pages are indexed by Google and other search engines, which means your profile on Santa Fe Healthy can also help prospective clients find you through organic web searches.
Blog & Member Articles
What is Healthy Times?
Healthy Times is the Santa Fe Healthy practitioner blog — a space where Gold members can share knowledge, wellness insights, and expertise with the broader Santa Fe community. Articles published in Healthy Times also link back to your directory listing, giving you an additional channel for visibility.
Who can contribute articles to Healthy Times?
Article publishing is an exclusive benefit of Gold membership. Gold members may submit up to 3 articles per year. If you’re on a Basic or Silver plan and want to contribute, upgrading to Gold will unlock this feature.
What kinds of articles are accepted?
We welcome informative, educational content relevant to holistic health and wellness. Good topics include explanations of your modality, seasonal wellness tips, lifestyle and nutrition guidance, and integrative approaches to common health concerns. Purely promotional or sales-focused content is not accepted.
How do I submit an article?
Gold members can submit articles through their account dashboard. All submissions go through an editorial review before publication. You’ll be notified once your article has been reviewed, and we may reach out with feedback prior to publishing.
Billing & Support
What payment methods are accepted?
We accept all major credit and debit cards, processed securely through our payment provider. Subscription billing is handled automatically on your renewal date.
How do I cancel my subscription?
You can cancel your subscription at any time from your account dashboard under Billing Settings. Your listing will remain active through the end of your current billing period. No partial refunds are issued for unused time.
I’m having trouble with my listing. How do I get help?
Please reach out to us through the Contact page on Santa Fe Healthy. We’re happy to help with account setup, listing questions, billing issues, or any other concerns. We aim to respond to all inquiries within one business day.